PRIVACY POLICY
Last Updated: 01-01-2025

This Privacy Policy (“Policy”) will help you understand how BIZIONIC TECHNOLOGIES PRIVATE LIMITED (“us”, “we”, “our”) uses and protects the data you provide when you visit, use, or register on https://medeasy.ai/ (“website/app”, “service”).

We may update this Privacy Policy periodically and will notify you of significant changes. Please visit this page frequently to stay informed of updates.

Medeasy.ai is a property of BIZIONIC TECHNOLOGIES PRIVATE LIMITED, with its registered office at:Suit 120, 3rd Floor, TechTown Detroit, 440 Burroughs St, Detroit, MI 48202, United States of America

This Privacy Policy does not apply to any third-party applications or software accessible through our services, such as external applicant tracking systems, social media platforms, or partner websites.

INFORMATION WE COLLECT

1. Personal Information

• Name, email, phone, address, date of birth, gender
• Family physician details, pharmacy information
• Professional details such as resumes, employer information, medical license information (for physicians)
• Bank details (for physician payouts)

2. Usage Data

• Activity logs: Time and date of service access, pages visited
• User interactions: Clicks, navigation patterns, feature usage
• Device information: IP address, browser type, operating system, screen resolution

3. Technical Data

• Cookies, browser tracking, session tokens, pixel tags
• API logs: Request information, response times
• Error and performance data: Crash logs, diagnostics, performance reports

4. Healthcare Data

• Medical history & records
• Vitals information (collected via wearables, IoT devices, remote monitoring)
• Health goals, mood tracking, diary entries
• Patient insurance details

5. Communication and Support Data

• Messages exchanged between patients and healthcare providers or support teams
• Wallet, camera, microphone, notification permissions

HOW WE COLLECT INFORMATION

• Directly from you (e.g., registration, inquiries, surveys)
• Passively through cookies and tracking technologies (e.g., Google Analytics, Google Tag Manager)
• From third-party sources (e.g., social media logins, LinkedIn profiles, insurance providers)

HOW WE USE YOUR INFORMATION

• To provide and improve our services (e.g., scheduling, telemedicine consultations)
• To enhance user experience (e.g., personalized content, analytics)
• For security and fraud prevention
• For marketing purposes (with user consent)
• For legal and compliance purposes (e.g., law enforcement requests, dispute resolution)

SHARING INFORMATION WITH THIRD PARTIES

We may share data with:

• Service providers (e.g., payment gateways, SMS/email delivery platforms, hosting providers)
• Government and legal authorities (if required by law)
• Business partners (e.g., healthcare providers, recruiters, insurance companies)